Return Policy

We strive to provide our customers with the best possible shopping experience, and as part of that commitment, we offer a hassle-free return policy for most items purchased from our online store.

Return Eligibility:

• Timeframe:

  All returns must be initiated within 30 days of the original purchase date.
• Condition:

  Items must be in new, unused condition with all original tags and packaging intact.
• Exceptions:

  Certain items, including personalized products, intimate apparel, and sale items, may not be eligible for returns.

How to Return an Item:

1. 1. Contact Customer Service:

   Reach out to our customer service team via email at [email protected] or call us at [phone number] to initiate a return and receive a return authorization number (RA).
2. 2. Packaging:

   Carefully repack the item in its original packaging, including all accessories and documentation.
3. 3. Shipping:

   Ship the returned item to the address provided by our customer service team.

 

Refunds:

• Processing Time:

  Once we receive your returned item, we will process your refund within 7 business days.
• Method:

  Refunds will be issued to the original payment method used for the purchase.
• Shipping Costs:

  For eligible returns, the original shipping cost will be refunded, unless the return is due to a product defect or error on our part.

 

Damaged or Defective Items:

If you receive a damaged or defective item, please contact customer service immediately. We will arrange for a replacement product to be shipped at no additional cost to you.

 

Important Considerations:

• Return Shipping Costs:

  Customers are responsible for the cost of return shipping, unless the return is due to a product defect or error on our part.
• Restocking Fee:

  In certain cases, a restocking fee may apply for items returned outside of the eligible return window or not in their original condition.

 

For any questions regarding our return policy, please contact our customer service team."